Privacy Policy

VIBEzones Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase on vibezones.com (the "Site").

Personal Information We Collect

Automatically Collected Information (Device Information)

When you visit the Site, we automatically collect certain information about your device, including:

  • Information about your web browser
  • Your IP address
  • Your time zone
  • Cookies installed on your device
  • Pages viewed
  • Time spent on each page
  • The websites or search terms that referred you to the Site

Data Collection Technologies

We collect this information using the following technologies:

Cookies:

Log Files:

  • The following actions on the Site
  • They collect your IP address, browser type, and internet service provider.
  • They record the times and pages visited.

Web Beacons, Tags and Pixels:

  • Electronic files that record your browsing

Order Information

When you make a purchase or attempt to make a purchase through the Site, we collect:

  • Your full name
  • Billing address
  • Delivery address
  • Payment information (credit card numbers, expiry date)
  • E-mail address
  • Phone number

Definition of Personal Information

In this Privacy Policy, "Personal Information" includes both Device Information AND Order Information.

How We Use Your Personal Information

Use of Order Information

We use Order Information to:

  • ✅ Fulfill all orders placed (payment processing, shipping, invoices)
  • ✅ To communicate with you (order confirmations, delivery updates)
  • ✅ Detect potential risks and fraud
  • ✅ To provide you with information or advertisements about our products (according to your preferences)

Using Device Information

We use Device Information to:

  • ✅ Detect potential risks and fraud (IP address, browsing patterns)
  • ✅ Improve and optimize our Site
  • ✅ Generate customer navigation analytics
  • ✅ Evaluate the success of our marketing and advertising campaigns

Sharing Your Personal Information

Trusted Third Party

We share your Personal Information with trusted third parties to help us operate the Site:

Shopify Inc. — E-commerce platform

https://www.shopify.com/legal/privacy

Google Analytics — Analysis of traffic and user behavior

https://www.google.com/intl/en/policies/privacy/

Disable Google Analytics: https://tools.google.com/dlpage/gaoptout

Legal Obligations

We may also share your Personal Information to:

  • We comply with applicable laws and regulations
  • Responding to a subpoena or search warrant
  • Respond to all legal requests for information
  • Protecting our rights, property or security

Targeted Advertising and Marketing

How Targeted Advertising Works

We use your Personal Information to provide you with targeted advertising and marketing communications that may be of interest to you. For more information:

Network Advertising Initiative: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

How to Disable Targeted Advertising

You can disable targeted advertising on the main platforms:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Digital Advertising Alliance: Opt-out Portal: http://optout.aboutads.info/

Do Not Track

Please note that we do not modify our data collection and use practices when we detect a "Do Not Track" (DNT) signal from your browser.

Your Rights

Rights of European Residents

If you are a resident of the European Union, you have the right to:

  • Access to the Personal Information we hold about you
  • Request the correction your information
  • Request an update your information
  • Request removal your information

To exercise these rights, please contact us using the contact details below.

Information Processing

If you are a European resident, please note that we process your Personal Information for:

  • Fill out the contracts that we have with you (e.g., processing your order)
  • To pursue our legitimate business interests (Site improvement, fraud prevention, marketing)

International Data Transfer

Important : Your Personal Information will be transferred outside of Europe, including to the Canada and the United States . By accepting this Privacy Policy, you consent to this transfer.

Residents of Canada

If you reside in Canada, your rights regarding your Personal Information are governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws.

You have the right to:

  • Request access to your Personal Information
  • Request correction or deletion
  • Withdraw your consent to processing

To exercise these rights, please contact us.

Data Retention

Storage Period

When you place an order on the Site, we will retain your Order Information for our records unless and until you ask us to delete it.

Removal Request

If you wish to have your Personal Information deleted, please contact us using the contact details below.

Security of Your Information

Data Protection

We take the security of your Personal Information seriously. We use:

  • SSL encryption to secure data transmissions
  • Standard security protocols of the industry
  • Restricted access to Personal Information

Important : No internet transmission system or electronic storage is 100% secure. We cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect:

  • Changes to our practices
  • Technological changes
  • New legal or regulatory obligations

We recommend that you check this page periodically to stay informed of any changes.

If substantial changes are made, we will notify you by email or via a notification on the Site.

Consent of Minors

This Site is not intended for minors under the age of 18. We do not knowingly collect Personal Information from minors. If we discover that we have collected information from a minor, we will delete it immediately.

Cookies and Tracking Technologies

Cookie Management

You can control cookies via your browser settings:

  • Chromium chrome://settings/cookies
  • Firefox Preferences → Privacy → Cookies
  • Safari Preferences → Privacy
  • Edge Settings → Privacy

Types of Cookies Used

  • Essential Cookies Necessary for the Site to function
  • Analytical Cookies Understanding how you use the Site
  • Advertising Cookies Display targeted ads
  • Social Media Cookies Integration with social networks

Third-Party Contacts

The Site may contain links to third-party websites. We are not responsible of their privacy practices. We encourage you to review their privacy policies before sharing your Personal Information.

Your Opt-Out Rights

You can manage your marketing preferences by:

  1. Clicking on the "Unsubscribe" link in our marketing emails
  2. Contact us directly using the contact details below
  3. Modifying your preferences in your account (if applicable)

Questions or Concerns?

For more information about our privacy practices, if you have any questions, or if you wish to file a complaint regarding the processing of your Personal Information, please contact us:

📧 Email: support@vibezones.com

Privacy Officer

Email: support@vibezones.com

Last updated: 2025-01-23
VIBEzones Privacy Policy

We are committed to protecting your privacy. Your trust is important to us.

If you wish to: access, correct, amend or delete any personal information we have about you, make a complaint, or if you simply want more information, contact our Privacy Officer at info@vibezones.com